Office Housekeeping Training Manual
Training hotel Front office staff, Do's and don't for front desk agent or front desk staff. Training tips for all hotel departments. Training materials – manual H O U. Housekeeping Department did not communicate on real time the status to the Front Office! Lastly, the Housekeeping Department.
Recently Updated – with new training materials (2016) Currently 5,000 hospitals are using these videos to improve housekeeping results. You will receive the most comprehensive training program of its kind. Each video includes the “interactive” method of training to keep students involved. Contents are screened by our hospital advisory council and edited by James T. Tweedy, M.S., CHSP, CHEP, CHCM.
Healthcare Safety Consultation Professional & Author of Best Selling Textbook: “Healthcare Hazard Control and Safety Management”. He holds certifications in hazard control, product safety management, and healthcare safety. Tweedy is a professional member of the American Society of Safety Engineers (ASSE) and a member of the American Society of Healthcare Engineering (ASHE).
He currently serves as the Executive Director of the International Board for Certification of Safety Managers (IBFCSM). Each video includes demonstrations by actual hospital personnel.
Upon completion, students can take the test for each video and receive a diploma. Complete Kit in English $2500.00, in Spanish $2,392.50. Free shipping. Brief description of contents: #1050 THEORY OF INFECTIOUS CLEANING - 18 MINUTES Focuses on preventing spread of infectious bacteria through proper housekeeping procedures. Discusses medical terms, builds understanding of aseptic cleaning. Outlines typical chain of infection in the hospital.
Housekeeping Training Program
Demonstrates strict procedures for gowning. Also covers personal hygiene, correct hand washing procedure, and other technical details. To view a short preview #1051 BSI BODY SUBSTANCE ISOLATION - 18 MINUTES Explains proper implementation of BSI Body Substance Isolation procedures, also referred to as Universal Precautions or Universal Standards. Recognizes the fact that housekeeping departments of health care facilities must now treat each patient as if he or she might have AIDS or another highly communicable disease. To view a short preview #1052 SAFETY FOR HOSPITAL HOUSEKEEPERS - 17 MINUTES Portrays common causes of accidents and how to prevent them. Presents a complete overview of health care safety and how it can be implemented into every cleaning routine. It's a vital reminder for housekeeping personnel they cannot take for granted what they currently know and must follow proper on‑the‑job safety procedures.
To view a short preview #1053 CLEANING THE OCCUPIED PATIENT UNIT - 24 MINUTES Describes procedures to clean occupied patient units, including disinfecting, floor care, trash removal and room organization. Features universally accepted housekeeping and safety procedures. Presents: Cleaning room furnishings, spot cleaning walls, dust and wet mopping, cleaning doors and fixtures, and wet floor sign placement. To view a short preview #1054 CLEANING THE PATIENT REST ROOM - 23 MINUTES Explains the procedures to properly sanitize patient rest rooms. Demonstrates efficient organization of a housekeeping cart. Examines the 'liquid' method of cleaning patient rest rooms.
Issa Hospital Housekeeping Training Manual
Discusses linen removal, rest room odor control, loading of dispensers, and end shift duties as well as wet mopping, and re‑stocking supply items. To view a short preview #1055 CLEANING THE OPERATING ROOM - 21 MINUTES Reviews the risk of patient infection in the operating room and importance of maintaining maximum operating room cleanliness. Shows proper handling of blood and body waste receptacles, and how to re‑supply the operating room. To view a short preview #1056 CARTS, CLOSETS, EQUIPMENT AND SUPPLIES - 24 MINUTES Demonstrates proper procedures for loading housekeeping carts, maintaining equipment, managing the custodial closet and using cleaning supplies. Discusses: Supply closets, equipment, chemical supplies, supply item care, dust and wet mops, buckets, wringers, housekeeping carts, power equipment, floor machines, vacuums and automatic scrubbers.
#1057 STRIPPING AND FINISHING HOSPITAL FLOORS - 21 MINUTES Reviews the theory plus proper equipment and procedures for professionally stripping old floor finish. Demonstrates importance of following chemical instructions. Discusses complete floor machine operation and maintenance, including pads and brushes. Presents how to strip and rinse the floor and apply new finish to floor. #1058A HIGH SPEED FLOOR MAINTENANCE – Manual Methods - 11 MINUTES Reviews the theory and practice of high‑speed burnishing on resilient tile floors. Also covers spray buffing to remove spots, stains, scuffs and black heel marks.
Explains equipment and chemicals, including floor pads and drive blocks, applying 'high‑speed' finish, burnishing, and other related topics. #1058B HIGH SPEED FLOOR MAINTENANCE- Machine Methods - 11 MINUTES Reviews the theory and practice of high‑speed burnishing on resilient tile floors using automatic floor machines. Explains equipment and chemicals, including floor pads and drive blocks, applying 'high‑speed' finish, burnishing, and other related topics about auto-scrubbers. #1059 MAINTAINING HOSPITAL CARPET - 20 MINUTES Illustrates three methods for carpet cleaning: Hot‑water extraction, Rotary floor machine (shampooing), and the 'Spin‑pad' bonnet method. Shows how to: Prepare carpet to be cleaned, post caution signs, remove spots, replace furnishings, inspect work, address any problems, and return equipment and supplies. #1061 CLEANING THE DISCHARGE UNIT - 23 MINUTES Covers all facets of proper procedural cleaning.
This video depicts disinfecting a patient's room after his or her release. It shows proper steps that need to be implemented before, during and after cleaning. From high dusting to dust or wet mopping the floor, this video teaches all that's needed to revitalize a hospital room. To view a short preview #1062 HOSPITAL HOUSEKEEPER RULES OF CONDUCT - 23 MINUTES Outlines the 'do's' and 'don'ts' that all housekeepers should follow while on duty.
The 'do's' include: customer relations, respect, working quietly, reporting and breakage, security rules, MSDS, safety glasses, shoes, gloves and ordering supplies. The 'don'ts' include: harassing, arguing, fighting, profanity, theft, alcohol and illegal drugs, firearms, sleeping, and wasting supplies. #1063 STANDARD PRECAUTIONS IN HOSPITALS - 15 MINUTES Explains proper implementation of Standard Precautions according to a recent ruling of CDC and OSHA. Recognizes the fact that housekeeping departments of health care facilities must now treat each patient as if he or she might have AIDS or another communicable disease.
#1064 HOSPITAL DAILY FLOOR MAINTENANCE - 22 MINUTES Reviews daily maintenance procedures for carpeted and hard surface floors. Covers topics such as: Large industrial vacuums, tank type vacuum cleaners and attachments, proper usage of upright vacuum cleaners and wet vacuums, plus other carpet maintenance equipment. Video discusses damp mopping, spot mopping and wet mopping as well as dust mopping.
Explains importance of positioning caution stands and following label directions. #1065 HOSPITAL OFFICE CLEANING - 22 MINUTES Covers theory and practice of cleaning offices and other areas of a hospital. Discusses other topics such as building security, access procedures, dependability, reporting malfunctions of fixtures and equipment, customer relations and personnel contact. #1066 BLOOD BORNE PATHOGENS IN HEALTHCARE FACILITIES - 22 MINUTES This presentation describes actions to take to minimize the risk of exposure and maximize safety compliance. This presentation is compliant to OSHA's Blood borne Pathogens Standard (29 CFR, 1910.1030). Presented in a Healthcare type setting and covers symptoms of Blood borne disease including mode of transmission, the exposure control plan, recognizing exposure situations and how to prevent exposures.
Shows emergency procedures, biohazard signs and labels, selection and use of personal protective equipment, proper disposal of protective equipment, notification of supervisors and or Healthcare officials. To view a short preview #1060C HOSPITAL HOUSEKEEPING TRAINING MANUAL - 320 PAGES This user‑friendly training manual summarizes the contents of each of the 16 training videos, leaves space for your personal notations, and enables you to document the effectiveness of your training program.
The manual is organized with Glossary of Terms, Written Test and Answer Key (for each chapter corresponding to the 16 videos), Final Test (with 80 questions that can be used to certify your personnel's housekeeping knowledge). It may well become your most valuable resource for hospital housekeeping information! AVAILABLE IN: ENGLISH Printed Manual and/or CD-Rom Disk. The videos do not endorse any particular brand of chemical or equipment. If you have a slight deviation from the content, merely pause the video and demonstrate your process and then continue. Your employees can take the test for each video and receive a diploma of completion.
Housekeeping Manual
Complete Kits Include a FREE Bonus of our Cleaning Performance Handbook (250-page eBook for managers) and our Complete Advanced Carpet and Floor Care Training programs. Contains dozens of troubleshooting guides and 200 slides. A $377 value at no charge.
‘Cleaning Masterclass provided us with onsite bespoke training to managers and the domestic staff team. The training on the day was clear and relevant to our practises, 'Rafael invited engagement from our domestic staff team and had us all working together. Rafael has provided support after the training as well, looking over the method statements, suggesting products and assisting with compliance, this has been a great help, ensuring everything we learnt is put into practise properly. We have taken practises learnt in the training and adapted them into our working practises with great results, definitely recommend Cleaning Masterclass.’ Thanks again for all your help, Howard and Janette are currently trailing all the method statements and together we are putting together a comprehensive museum cleaning schedule.'
I just wanted to give you a little feedback from last week. You did a great job of training the cleaners. I’m glad I came across you and decided to work with you.
It’s really great how you just knew which areas we would need to cover as a school. You did a thorough job on the day and I felt the way you did the practical training was brilliant and helped reinforce the learning. Additionally, the literature you sent across is fantastic, so comprehensive and relevant to us as a school whilst remaining easy to read, understand and follow. Thank you again.